Privacy Policy

Privacy & Data Protection Policy

At Origin & Alchemy, we are committed to protecting your privacy. We ensure that your personal information is used solely for the purposes you have agreed to. Under no circumstances will we sell, share, or distribute your data to third parties unless required by law.

Your Information & How We Use It

You can browse our website freely without providing any personal details. However, to make a purchase, you will need to either create an account or check out as a guest. During this process, we will collect essential details such as:

  • Name
  • Email address
  • Phone number
  • Billing and/or shipping address

This information is necessary to process and fulfil your order efficiently. We may also contact you if there are any issues with your order, such as delivery concerns. If you create an account, you will have access to update your details in the ‘My Account’ section, where you can edit addresses or reset your login credentials.

Newsletter & Marketing Communications

When registering an account or completing a purchase, you will have the option to subscribe to our newsletter. By opting in, you will receive updates about new products, promotions, and recipes.

  • If you do not wish to receive these emails, simply leave the subscription box unchecked.
  • You can also subscribe separately via our homepage.
  • You may unsubscribe at any time by clicking the "Unsubscribe" link in any of our emails.

We never share your email address or name with third parties for marketing purposes.

Secure Payments & Transactions

For your security, we do not process or store any payment details. All transactions are handled securely through our trusted payment providers. Although we do not directly handle payments, we prioritize website security to ensure your shopping experience is safe and protected.

External Links & Third-Party Websites

Our website may include links to other sites for additional information or services. However, once you leave our domain, we are not responsible for how external websites handle your personal data. We recommend reviewing their individual privacy policies before sharing any information.

Cookies & Website Analytics

Cookies are small data files stored in your browser to enhance your experience on our site. We use cookies to:
✔ Remember cart items and improve site functionality
✔ Gather anonymous traffic insights via Google Analytics

Google Analytics helps us understand how visitors interact with our website, allowing us to improve navigation and tailor content to customer needs. These cookies do not contain personally identifiable information. They collect anonymous data, such as:

  • Number of site visitors
  • Pages viewed
  • Referral sources

You can choose to accept or decline cookies in your browser settings. However, disabling cookies may affect certain features on our site.

Updating Your Information

If you believe any of your personal information is incorrect or incomplete, please reach out to us immediately via our 'Contact us' page, and we will ensure it is updated accordingly.

Your trust is important to us, and we are dedicated to maintaining the privacy and security of your data. Thank you for choosing Origin & Alchemy.